| 1. Entry | First contacts with clients |
| Preliminary problem diagnosis |
| Assignment planning |
| Assignment proposals to client |
| Consulting contract |
| 2. Diagnosis | Purpose analysis |
| Problem analysis |
| Fact finding |
| Fact analysis and synthesis |
| Feedback to client |
| 3. Action planning | Developing solutions |
| Evaluating alternatives |
| Proposals to client |
| Planning for implementation |
| 4. Implementation | Assisting with implementation |
| Adjusting proposals |
| Training |
| 5. Termination | Evaluation |
| Final report |
| Settling commitments |
| Plans for follow-up |
| Withdrawal |
